SILKRUMMY - PAYMENT PROCESS

Note:

As per the recent changes in Direct and Indirect Taxation rules by the Central Government, w.e.f. 1^st October 2023, please note that every deposit made on the website attracts a GST rate of 28%, which is included in the amount deposited by the user on the website. The company holds the prerogative to collect the GST amount from the user and deposit it with the government. To request your GST invoice for any specific deposit, please send a mail to support@silkrummy.com from your registered mail address quoting your Deposit Transaction ID which can be found in the Deposit Acknowledgment Mail received by you on your registered mail ID.

Purchasing Real Cash Chips (Real Cash Deposit)

Welcome to the exciting world of Online Rummy only at Silkrummy.com. In order to make online Real Cash transactions simple & easy, Silkrummy.com provides its users with a wide variety of options to choose from. A user has the liberty to deposit real cash in his/her Silkrummy account using Credit Cards, Debit Cards, Net Banking or Pay Cash options. We, as a safe & secure gaming website, promise all our users an extremely trouble-free and protected payment process.

A user can immediately start playing real cash Rummy once payment is made via credit card, debit card or net banking.

To prevent any sort of internal fraud, we assure our customers that we, as a responsible gaming company, only process cards that fall under the 2-factor authentication.

The site doesn’t store any information entered by the customers, the card information is directly punched onto the universally trusted payment gateway by the customers. By this, we assure our customer’s complete security and safety with respect to his/her card details.

How to make a Real Cash payment on Silkrummy.com?

Step 1: The player needs to login to their registered Silkrummy.com account with a valid email address

Step 2: The player will have to click on Buy Now – Deposit tab available in the Rummy Game lobby window. A user can also click on the My Account Tab available in the lobby window.

Step 3: The player would be directed to the add cash page, where he/she will have to select the amount they wish to deposit. The player can also manually enter the amount of their choice.

Step 4: Once the amount has been entered, the player would have to click on the Next button to proceed to the payment mode page.

Step 5: A player can select his/her choice of payment mode (Credit card, Debit card, Net banking & Pay Cash). The player needs to select the bank from the drop-down via which the transaction will be initiated.

Step 6: Once he/she enters and validates all the online banking requirements, The request shall be submitted to us and the player would be directed to a new window with a summary of his/her transaction. The details of the particular transaction will also be emailed to the registered email id entered by the player.

Please note: The minimum amount that a player can deposit is ₹ 200

Withdraw Cash

At Silkrummy, we acknowledge each and every player’s time. Hence, we have designed our withdrawal policy to be simple & customer friendly

The player needs to follow a few simple steps to withdraw his/her account balance.

The user would have to log in to his/her account & click on with withdrawal tab available under the My Account tab to initiate a withdrawal request.

The minimum amount that players can withdraw in a single withdrawal request is ₹ 200.

Once the request is submitted it would take about 3-4 working days for the withdrawal request to be processed.

If a player wishes to cancel his/her withdrawal request he/she can do so while the request is in pending status.

In case of a withdrawal request made via cheque transfer, the applicable courier charges shall be deducted from the user’s account.

Please be noted that any kind of service fees shall automatically be deducted from the amount entered towards withdrawal.